Grade Grievances

TITLE IX OF THE EDUCATION AMENDMENTS ACT OF 1972 REQUIRES THAT EACH COLLEGE OR UNIVERSITY ESTABLISH DUE PROCESS FOR THE RESOLUTION OF ACADEMIC GRIEVANCES. UNDERGRADUATE STUDENTS ENROLLED AT TEMPLE UNIVERSITY HAVE THE RIGHT TO APPEAL ANY ACADEMIC OR NON-ACADEMIC MATTER IN WHICH THEY FEEL THEY HAVE BEEN TREATED UNFAIRLY.

While each school and college at Temple University has established and adheres to its own grievance procedure, all have in common the following steps:

  1. Students attempt resolution through discussion with the instructor.
  2. Failing agreement, students present appeals to the chair of the department, specifying the nature of the grievance, the result of the previous discussion, and the resolution sought.
  3. Failing agreement at the department chair level, students may appeal to the Office of the Dean of the College.
  4. When appeals warrant review beyond the school or college, students, faculty members, or the dean's office may appeal to the Senior Vice Provost for Undergraduate Studies.

Details that may vary from school to school include the involvement of a student-ombudsperson; the constitution of grievance hearing committees, which may be a part of either step two or three; and time limits, both for students' filing and for the administrative response.

Students should be advised that filing a formal grievance, that is, beyond the level of the instructor, is serious and should be avoided until all informal methods of adjudication have been used.

For further information on academic grievance procedures, students should inquire in their dean's office or with an advisor or the student-ombudsperson in the relevant school. For non-academic grievances, further information is available in the Dean of Students' Office, 215-204-7188 or the Dean of Students web site. (Temple Policy 03.70.12)